Terms & Conditions


Our offers and services are provided in good faith and subject to the following terms. We reserve the right to update these terms at any time.

All offers must be mentioned before work begins and coupon/offer code must be stated, none of our offers are redeemable for cash and no offer can be used in conjunction with any other offer. Each offer has its own specific terms and conditions as detailed below:
Save $150 on a new hot water heater – this offer entitles the bearer to $150 off the total price of a brand new hot water heater supplied and installed by us. Please note that the bearer cannot supply their own hot water heater – must be supplied by us. The installation must be carried out during normal working hours on weekdays only. This offer cannot be used in conjunction with any other offer.

Free Safety Inspection – this offer entitles the bearer to receive a free inspection of their plumbing fixtures with any paid service call. The inspection is a visual, non intrusive inspection. Some plumbing issues cannot be seen using this visual method of inspection and therefore the free safety inspection is in no way a guarantee of safe operation of the plumbing system. Plumber to the Rescue accepts no responsibility for the ongoing performance of, or problems that may arise with the plumbing system during or after the inspection.

$99 Blocked Drain Deal – this offer entitles the bearer to 30 minutes labour and use of handheld manual equipment (such as a plunger or auger) to attempt to clear your blockage. To be eligible for the offer, we require clear access to the pipe and the property owner must be home at the time of our attendance. After 30 minutes of attempting to clear the blockage, labour will be chargeable, although there will be no further work done or charges made without your approval. Offer only applies during normal working hours.

$50 Job Discount – this offer entitles the bearer to $50 off the final invoice total of approved works only. If the bearer chooses not to go ahead with suggested works, they will still incur a service fee of $77, which cannot be reduced by $50 with the use of the $50 job discount offer.